Shipping policy
🚚 Shipping & Delivery
⏱️ Dispatch Time
Orders are shipped within 24–48 hours after confirmation.
📍 Delivery Timeframes
- Cairo: 1–2 business days
- Other areas: 3–7 business days
📞 Address Confirmation
We will contact you to confirm the shipping address before dispatch.
💳 Shipping Fees
Shipping fees are calculated automatically at checkout based on your location and order details.
🏦 Deposit for High-Value Orders
For any order exceeding EGP 10,000, a 20% deposit is required during the order confirmation process. The deposit must be paid to confirm the order, and the remaining balance will be settled upon delivery or as agreed with the customer service representative.
📦 Notes
- Business days exclude Fridays and official holidays.
- Please ensure your phone number is reachable to avoid delays.